Frequently Asked Questions

We cover 21 boroughs across South East, South, and South West London including Dulwich, Clapham, Bromley, Greenwich, Battersea, Camberwell, Crystal Palace, Lewisham, Croydon, and more. See our Areas page for the full list.

Yes. We carry public liability insurance, employer's liability insurance, and professional indemnity cover. Certificates are available on request before any work begins.

We are NICEIC approved for electrical work, FENSA registered for glazing installations, and CHAS accredited for health and safety compliance. These ensure all our work meets industry standards.

Call us on 020 3920 9617, fill in our contact form, or message us on WhatsApp. We'll arrange a free site visit and provide a detailed, fixed-price written quote with no obligation.

Our kitchen extensions typically cost between £50,000 and £120,000 depending on size, finish level, and specification. We provide a fixed-price quote upfront with no hidden extras.

Most single-storey rear extensions fall under permitted development rights, so planning permission isn't usually required. We check this during your free consultation and handle any applications if needed.

Most kitchen extensions take between 10 and 14 weeks from breaking ground to completion. We provide a detailed programme of works before we start so you know exactly what to expect.

A full bathroom renovation typically costs between £6,000 and £26,000 depending on the size and fittings you choose. En-suites and cloakrooms sit at the lower end, while large bathrooms with premium fixtures are at the higher end.

Most bathroom fitting projects take between 2 and 4 weeks from strip-out to completion. We work to minimise disruption and can arrange temporary facilities if needed.

We can supply everything from taps and tiles to baths and showers, or we're happy to work with fixtures you've chosen yourself. We can advise on brands and suppliers that offer the best value.

We carry out dormer, L-shaped, hip-to-gable, and mansard loft conversions. The best option depends on your roof shape, budget, and how much space you need — we advise on this during the free survey.

Most dormer and hip-to-gable conversions fall under permitted development and do not require planning permission. Mansard conversions and properties in conservation areas usually do need approval.

A loft conversion typically adds 15-20% to your property's value in London. This makes it one of the best returns on investment for home improvements, often paying for itself through increased property value.

Permitted development rights allow certain building works without needing to apply for planning permission. For houses, this includes single-storey rear extensions up to 3m (terraced) or 4m (detached), and loft conversions up to 40-50 cubic metres of additional roof space.

If your project involves work on or near a shared wall with a neighbour, or excavation within 3-6 metres of their foundations, you will need a party wall notice under the Party Wall Act 1996. We guide you through the entire process.

Building Regulations cover structural safety, fire safety, ventilation, drainage, and energy efficiency. All extensions, loft conversions, and structural alterations require Building Regulations approval. We handle the full application and inspection process and provide sign-off documentation.

Yes. We manage planning applications, Building Regulations submissions, party wall processes, and obtain all necessary certificates and sign-offs including NICEIC electrical certificates and FENSA glazing certificates.

Yes. Every project comes with a detailed, fixed-price written contract. The price we quote is the price you pay — no hidden extras, no surprises. If anything changes during the project, we discuss it with you immediately and agree any adjustments in writing.

We accept bank transfer (BACS). We agree a clear payment schedule tied to project milestones before work begins, so you always know when payments are due.

Yes, a deposit is required to secure your start date and order materials. The amount is agreed as part of your contract and is typically 10-15% of the total project value.